Privacy Policy

Updated at 2025-04-12

Handie (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Handie.

This Privacy Policy applies to our website, handie.co, and associated subdomains, applications, services, and platforms (collectively, the “Service”). By accessing or using Handie, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal data as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To clarify terminology used throughout this document, here are key terms and how we define them:

  • Cookie: A small file stored on your device by your web browser. It enables us to recognize your device, remember preferences, and gather usage data.
  • Company: Refers to Handie, operated by [Insert Legal Entity Name], responsible for your data under this Privacy Policy.
  • Country: Refers to the country where Handie operates. For Handie, this is Germany.
  • Customer: Any individual or organization that registers to use the Handie platform.
  • Device: Any internet-connected device such as a smartphone, tablet, laptop, or desktop used to access our services.
  • IP Address: A number assigned to your internet-connected device, used to identify your geographic location or detect abuse.
  • Personnel: Individuals employed by Handie or contracted to perform services.
  • Personal Data: Any information that can identify or be used to identify an individual, directly or indirectly.
  • Service: The platform, software, and related tools provided by Handie.
  • Third-party service: Providers of tools or services we integrate with, such as analytics, hosting, payments, or support.
  • Website: The public-facing website accessible at handie.co.
  • You: A person who accesses or uses the Handie Service.

Information Automatically Collected

When you visit or interact with our platform, we automatically collect certain data including:

  • Your IP address
  • Browser type, language, and settings
  • Device type and operating system
  • URLs visited before and after using our Service
  • Clickstream data (such as which pages you visit, for how long, and how you interact with them)
  • Date/time stamps
  • Error logs and performance metrics

We collect this information to:

  • Analyze usage patterns
  • Improve the stability, security, and performance of the Service
  • Prevent abuse, spam, or fraud
  • Understand how users engage with our product

Information You Provide

We may also collect information you voluntarily provide when:

  • Registering an account
  • Using our application
  • Communicating with support
  • Filling out forms
  • Submitting feedback

This can include:

  • Name, email, password
  • Payment information (processed by third parties like Stripe or PayPal)
  • Session history or saved preferences
  • Uploaded files or messages to our platform

Cookies and Local Storage

Handie uses cookies and browser-based storage to:

  • Keep you logged in between sessions
  • Store settings or preferences
  • Gather analytics about feature usage
  • Improve load times or user experience

You may disable cookies via your browser settings. However, this may limit the functionality of the Service.

Use of Personal Data

We use your data to:

  • Operate, maintain, and improve our Services
  • Authenticate users and manage accounts
  • Communicate with you (including support and transactional emails)
  • Monitor platform health and detect misuse
  • Analyze trends and user behavior
  • Comply with legal obligations

Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

  • Hosting and infrastructure providers (e.g. Vercel, Fly.io)
  • Analytics platforms (e.g. Google Analytics, Sentry)
  • Payment processors (e.g. Stripe, PayPal)
  • Customer support tools
  • Contractors working on our behalf under confidentiality agreements
  • Law enforcement when legally required

Sale or Transfer of Business

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. Any such party would be bound to this Privacy Policy.

Corporate Affiliates

We may disclose information to our corporate affiliates (companies under common ownership or control) who will process it in accordance with this policy.

Governing Law

This Privacy Policy is governed by the laws of Germany, without regard to conflict of law provisions. You agree to the exclusive jurisdiction of the courts of Berlin, Germany in connection with any disputes.

International Transfers

If you're accessing the Service from outside the EU, note that your data may be transferred to and processed in countries where data protection laws may differ. We ensure adequate safeguards (like SCCs) are in place for international transfers.

GDPR Compliance

If you're a resident of the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent or restrict processing
  • Object to certain uses
  • Receive a copy of your data in a portable format

You can exercise these rights by contacting us at privacy@handie.co.

California Residents (CCPA)

If you're a California resident, you have the right to:

  • Know what personal data we collect and why
  • Request deletion of your data
  • Opt out of any "sale" of data (we don't sell data)
  • Equal service regardless of whether you exercise these rights

To exercise these rights, contact privacy@handie.co.

Children's Privacy

Our Service is not intended for users under 13. We do not knowingly collect personal data from children. If you are a parent and believe your child has submitted personal information, contact us and we'll delete it promptly.

Security

We implement industry-standard safeguards to protect your data, including encryption, access controls, and monitoring. Despite our efforts, no system can be 100% secure.

Third-Party Services

Handie may link to or integrate with third-party services. These are governed by their own privacy policies. We are not responsible for the content, data collection, or practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. If the changes are material, we will notify you via email or in-app. Continued use of the Service indicates acceptance of the updated policy.

Your Consent

By using our Service or contacting us, you consent to this Privacy Policy. If you do not agree with it, please do not use Handie.

Contact Us

Have questions or want to exercise your rights?

Email us at privacy@handie.co